New · 24/7 patient call handling·v1.4

AIVoiceReceptionistfor
clinics

Automatically answer patient calls, book appointments, handle rescheduling, and keep your calendar full - without overloading your front desk.

See How It Works

No credit card · HIPAA‑ready · GDPR compliant · Live in minutes

Questions? omar@awalio.app

Incoming call
+1 (415) 555‑0142
Patient · Maya R.
Ring → answer
1.2s
Booked
Tue 10:30
Confirmed
SMS ✓
Call #A‑12834 · booking00:47
Thank you for calling Cedar Family Clinic. How can I help?
I'd like to book a cleaning with Dr. Haddad next week.
Dr. Haddad has Tuesday at 10:30 AM or Thursday at 2:00 PM - which works?
Tuesday at 10:30, please.
Mon142 open
Tue1510:30
Wed163 open
Thu172 open
Fri180 open

How it works

How patient calls get booked, in four steps

From the first ring to the confirmation message - a single, automated path your front desk no longer has to staff.

  1. 9:41●●●
    Incoming
    +212 6 12 34 56 78
    Patient
    Step 01

    Patient calls your clinic

    Your existing clinic number rings - the AI voice receptionist picks up on the first ring, day or night.

  2. Hi, this is Cedar Family Clinic.
    How can I help you today?
    I'd like a check‑up on Tuesday.
    P
    Step 02

    AI receptionist answers instantly

    It greets the patient in their language, understands why they're calling, and handles the request naturally.

  3. Tuesday · Dr. Haddadlive
    09:0009:3010:0010:3011:0011:30
    Booked: 10:30 - Check‑up+1
    Step 03

    Patient books or modifies appointment

    It checks live doctor availability and books, reschedules, or cancels the appointment on the call.

  4. Cedar Clinic · WhatsApp
    Appointment confirmed ✓
    Tue · 10:30 - Dr. Haddad · Cedar Family Clinic
    10:31
    Calendar synced·LIVE
    Step 04

    Calendar updated, confirmation sent

    Your calendar is updated in real time and the patient receives an SMS or WhatsApp confirmation immediately.

Key features

Everything a clinic needs to run its phone lines

Purpose‑built for front desk operations - booking, rescheduling, confirmations, and multilingual patient calls in one place.

Live · Answering
24/7
Always on
<1s
Pickup
EN·FR·AR
Languages
Reception

AI Voice Receptionist

Answers every incoming patient call on the first ring - 24/7 - with the voice, tone, and scripts your clinic uses.

BOOKING · MAYA R.TUE 10:30
Booking

Appointment Booking

Takes new bookings by phone, asks only the fields your clinic needs, and writes appointments straight into your calendar.

Rescheduledon call
From
Tue · 10:30
Cancelled
To
Thu · 14:00
Confirmed
Old slot freed for waitlist+1
Changes

Rescheduling & Cancellations

Handles reschedules and cancellations mid‑call, frees the slot instantly, and hands off to your front desk only when needed.

Live availabilitytoday
Dr. Haddadopen
Dr. Othmanopen
Dr. Nassaropen
Availability

Real‑Time Availability

Checks live doctor schedules during the call and offers only slots that are genuinely open - no double‑bookings.

WhatsAppSMS
auto
Cedar Clinic10:31
Confirmed · Tue 10:30 with Dr. Haddad
Cedar Clinic−24h
Reminder: tomorrow 10:30 · Reply Y to confirm
Confirmations

Automatic Confirmations

Sends SMS or WhatsApp confirmations the second an appointment is booked, with reminders before the visit.

ENPatient · English
FRPatient · Français
ARPatient · العربية
ESPatient · Español
Languages

Multilingual Call Handling

Speaks English, French, and Arabic dialects fluently - so every patient is understood in the language they call in.

Integrations

The essentials your clinic already runs on

Started with the integrations a clinic actually needs to take calls, sync the calendar, and confirm bookings. More are on the way.

Google Calendar
WhatsApp
Twilio
Calendly
Aircall
Google Calendar
WhatsApp
Twilio
Calendly
Aircall
Google Calendar
WhatsApp
Twilio
Calendly
Aircall
Google Calendar
WhatsApp
Twilio
Calendly
Aircall

Loved by clinic operators

Trusted by dental, medical, and specialty clinics

“Missed patient calls dropped by 72% in the first month. The AI voice receptionist picks up every ring, even at lunch.”
Layla Al‑Amir
Clinic Manager · Cedar Family Clinic
“We saved roughly 20 hours a week of front desk time. Bookings now happen while the team is with patients.”
Dr. Tarek Haddad
Medical Director · Medlink Health
“Arabic dialect support was the deal‑breaker. Patients book in Gulf, Levantine, or Egyptian without switching languages.”
Sara Othman
Head of Operations · Northstar Dental Group
“Rolled it out across three locations in a week. Calendars stay accurate and no‑shows fell by 31%.”
Andre Petrov
COO · Helix Specialty Clinics
“Missed patient calls dropped by 72% in the first month. The AI voice receptionist picks up every ring, even at lunch.”
Layla Al‑Amir
Clinic Manager · Cedar Family Clinic
“We saved roughly 20 hours a week of front desk time. Bookings now happen while the team is with patients.”
Dr. Tarek Haddad
Medical Director · Medlink Health
“Arabic dialect support was the deal‑breaker. Patients book in Gulf, Levantine, or Egyptian without switching languages.”
Sara Othman
Head of Operations · Northstar Dental Group
“Rolled it out across three locations in a week. Calendars stay accurate and no‑shows fell by 31%.”
Andre Petrov
COO · Helix Specialty Clinics
“Missed patient calls dropped by 72% in the first month. The AI voice receptionist picks up every ring, even at lunch.”
Layla Al‑Amir
Clinic Manager · Cedar Family Clinic
“We saved roughly 20 hours a week of front desk time. Bookings now happen while the team is with patients.”
Dr. Tarek Haddad
Medical Director · Medlink Health
“Arabic dialect support was the deal‑breaker. Patients book in Gulf, Levantine, or Egyptian without switching languages.”
Sara Othman
Head of Operations · Northstar Dental Group
“Rolled it out across three locations in a week. Calendars stay accurate and no‑shows fell by 31%.”
Andre Petrov
COO · Helix Specialty Clinics
“Missed patient calls dropped by 72% in the first month. The AI voice receptionist picks up every ring, even at lunch.”
Layla Al‑Amir
Clinic Manager · Cedar Family Clinic
“We saved roughly 20 hours a week of front desk time. Bookings now happen while the team is with patients.”
Dr. Tarek Haddad
Medical Director · Medlink Health
“Arabic dialect support was the deal‑breaker. Patients book in Gulf, Levantine, or Egyptian without switching languages.”
Sara Othman
Head of Operations · Northstar Dental Group
“Rolled it out across three locations in a week. Calendars stay accurate and no‑shows fell by 31%.”
Andre Petrov
COO · Helix Specialty Clinics
“More appointments booked automatically, fewer voicemails to chase. Our calendar is consistently 90%+ full now.”
Hadia Nassar
Practice Owner · Everline Pediatrics
“Patients reschedule by phone at 8 PM and get an instant WhatsApp confirmation. No one calls back the next morning.”
Omar Khoury
Director · Brightpath Physiotherapy
“Cancellations are handled cleanly and the slot is freed immediately - other patients snap it up the same day.”
Rania Farouk
Head of Patient Services · Cedar Dermatology
“More appointments booked automatically, fewer voicemails to chase. Our calendar is consistently 90%+ full now.”
Hadia Nassar
Practice Owner · Everline Pediatrics
“Patients reschedule by phone at 8 PM and get an instant WhatsApp confirmation. No one calls back the next morning.”
Omar Khoury
Director · Brightpath Physiotherapy
“Cancellations are handled cleanly and the slot is freed immediately - other patients snap it up the same day.”
Rania Farouk
Head of Patient Services · Cedar Dermatology
“More appointments booked automatically, fewer voicemails to chase. Our calendar is consistently 90%+ full now.”
Hadia Nassar
Practice Owner · Everline Pediatrics
“Patients reschedule by phone at 8 PM and get an instant WhatsApp confirmation. No one calls back the next morning.”
Omar Khoury
Director · Brightpath Physiotherapy
“Cancellations are handled cleanly and the slot is freed immediately - other patients snap it up the same day.”
Rania Farouk
Head of Patient Services · Cedar Dermatology
“More appointments booked automatically, fewer voicemails to chase. Our calendar is consistently 90%+ full now.”
Hadia Nassar
Practice Owner · Everline Pediatrics
“Patients reschedule by phone at 8 PM and get an instant WhatsApp confirmation. No one calls back the next morning.”
Omar Khoury
Director · Brightpath Physiotherapy
“Cancellations are handled cleanly and the slot is freed immediately - other patients snap it up the same day.”
Rania Farouk
Head of Patient Services · Cedar Dermatology

Built for MENA clinics

Speaks to patients in their own dialect

Books appointments, confirms visits, and handles rescheduling in the Arabic dialect your patients actually speak - no awkward accents, no misheard names.

0%
Dialect accuracy
0s
Answer time
0+
Languages
Hear a patient call
  • Arabic
    Gulf (Khaleeji)
    KSA, UAE, Qatar, Kuwait
  • Arabic
    Levantine
    Lebanon, Jordan, Syria
  • Arabic
    Egyptian
    Masri
  • Arabic
    Maghrebi
    Morocco, Tunisia, Algeria
  • Arabic
    Iraqi
    Baghdadi
  • Arabic
    MSA
    Modern Standard Arabic

FAQ

Questions, answered

Can't find what you're looking for? Reach out to our team - we usually respond within a business day.

Stop missing patient calls - starting this week

Book a 20‑minute demo with our team and hear the AI voice receptionist answer, book, and confirm a real patient call for your clinic.

See How It Works

Or email us directly at omar@awalio.app